Returns & Exchanges
At Flatline Van, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn and unwashed apparel. If your gear doesn't fit your lifestyle, we make the exchange process simple and efficient.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Print Your Label
After submitting your request, download and print the prepaid shipping label provided via email.
Package Your Gear
Place the items in their original packaging, ensuring all tags are attached, and secure the shipping label to the outside of the box.
Drop Off and Refund
Hand your package to the designated carrier; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing